Privacy policy

Effective Date: July 22, 2026

At Olive & Elm, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

When you visit our website or make a purchase, we may collect information including:

Your name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment providers)
Order history
Device and browsing information, such as IP address and cookies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Communicate about your order
Improve our website and shopping experience
Send promotional emails or text messages if you have opted in
Prevent fraud and maintain the security of our store

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who help us operate our business, including payment processors, shipping carriers, email marketing platforms, and Shopify. These providers only receive the information necessary to perform their services.

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and help us improve our services.

You can manage or disable cookies through your browser settings.

Marketing Communications

If you subscribe to our emails or text messages, you may receive updates about new arrivals, promotions, and special events. You can unsubscribe at any time by clicking the unsubscribe link in our emails or following the opt-out instructions in our text messages.

Data Security

We take reasonable measures to protect your personal information. While no method of electronic storage or transmission is completely secure, we work with trusted providers to safeguard your information.

Your Rights

Depending on where you live, you may have the right to: